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inbound customer service representative - contact centre - Fredericton (NB) - Job posting
Inbound Customer Service Representative - Contact Centre Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.
Posted on November 15, 2019 by Employer details Assistance Services Group a SYKES company
Job details
- Location Fredericton, NB
- Salary$$14 to $14.5HOUR hourly for 40 hours per week
-
Terms of employment
Permanent
Full time - Day, Evening, Night, Weekend, Shift, Telework (work from home), Early Morning, Morning
- Start date 2020-01-09
- Benefits: Medical Benefits, Dental Benefits, Group Insurance Benefits, Life Insurance Benefits, RRSP Benefits, Vision Care Benefits, Other Benefits
- Vacancies 1 Vacancy
- Job no. 1355921
- Source Job Bank
Job requirements
Languages
Bilingual
Education
Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
- Specific Skills
- Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Answer inquiries and provide information to customers
- Business Equipment and Computer Applications
- MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook
- Work Setting
- Private sector
- Security and Safety
- Bondable; Criminal record check
- Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Repetitive tasks; Physically demanding; Attention to detail; Tight deadlines
- Computer and Technology Knowledge
- Salesforce
- Personal Suitability
- Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality
Advertised until:
2019-12-13
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
- Date modified: