inbound customer service representative - contact centre - Fredericton (NB) - Job posting

Inbound Customer Service Representative - Contact Centre Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on November 15, 2019 by Employer details Assistance Services Group a SYKES company

Job details

  • Location Fredericton, NB
  • Salary$$14 to $14.5HOUR hourly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Evening, Night, Weekend, Shift, Telework (work from home), Early Morning, Morning
  • Start date 2020-01-09
  • Benefits: Medical Benefits, Dental Benefits, Group Insurance Benefits, Life Insurance Benefits, RRSP Benefits, Vision Care Benefits, Other Benefits
  • Vacancies 1 Vacancy
  • Job no. 1355921
  • Source Job Bank

Job requirements

Languages

Bilingual

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Specific Skills
Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Answer inquiries and provide information to customers
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook
Work Setting
Private sector
Security and Safety
Bondable; Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Physically demanding; Attention to detail; Tight deadlines
Computer and Technology Knowledge
Salesforce
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

How to apply

Online:

https://sykes.csod.com/ux/ats/careersite/23/home/requisition/233?c=sykes&source=JobBank

Include this reference number in your application:

Req233

Advertised until:

2019-12-13

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Date modified: