Guest service agent - Halifax (NS) - Job posting

Guest Service Agent Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on October 18, 2019 by Employer details Westin Nova Scotian

Job details

  • Location Halifax, NS
  • Salary$$14.5HOUR hourly for 12.5 to 30 hours per week
  • Terms of employment Permanent
    Part time
  • Day, Evening, Weekend, Shift, Early Morning, Morning
  • Start date As soon as possible
  • Vacancies 2 Vacancies
  • Job no. 1336101
  • Source Job Bank

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Maintain an inventory of vacancies, reservations and room assignments
Work Setting
Hotel, motel, resort
Security and Safety
Credit check; Criminal record check
Transportation/Travel Information
Own transportation; Public transportation is available
Work Conditions and Physical Capabilities
Work under pressure; Attention to detail; Standing for extended periods
Work Location Information
Urban area
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus; Dependability; Reliability; Organized

How to apply

Online:

http://www.nchrjobs.com

Advertised until:

2019-11-17

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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